Cancellation and refund policy

1. If you cancel

• More than 24 hours before departure: you can cancel your booking without giving a reason and without any penalty. We refund 100% of the amount using the same payment method with which we received the balance.
• Less than 24 hours before departure: for cancellations made within the 24 hours before the departure time, or if you do not show up at the boarding point (no show), no refund is due.

2. Weather and safety at sea

Safety is always our top priority. If weather or sea conditions do not allow the trip to go ahead safely, as judged by the captain or skipper:

1. we will look for a new date with you to reschedule the trip;
2. if we cannot find a date that suits you, we will refund the full amount paid (100%).

3. Changing dates and flexibility

Something came up? No problem. If you want to move your trip, contact us as soon as possible: we will do our best to find you a new place on the boat at no extra cost, subject to availability.

4. Refund times

When we issue a refund, we process it immediately using the same payment method used for the balance. The time it takes to reach your account depends on your bank and usually takes 5 to 10 working days.